At present, the life of the people has been improved. In addition, integration of international relations has been expanded. People migrate to the United States, Australia, … living and studying there on a rising.

Increased living standards accompany the services and essential needs of each place, each person is also increased. In addition, the items that need to be sent home or in the place of living for home to make their own luxury gifts is very essential for each person.

vietair-cargo-goi-hang-ve-viet-nam-gia-re Frequently Asked Questions when shipping to the US

Therefore, to meet the needs of people in different regions, VietAir Cargo has launched a service for Americans. But there are a lot of customers wondering about these services do not know whether it is reliable, and how safe? Today VietAir Cargo we would like to summarize some questions customers about the service to send to the US cheap to help customers completely rest assured about their goods.

Here are some questions about our customer service:

How can I use Vietnamese courier service to the US?

  • The simplest way for you to use the delivery service from Vietnam to USA quickly and safely is to contact directly to our US shipping department to be answered in a way. the best.
  • What do I need to know about freight rates, transit times, and other transfer services from Vietnam to the US? How can I check my shipment using US shipping service?
  • Customers can contact our US shipping department directly for full details of your shipment and shipment services, or you can refer to the shipping price list. Goods from Vietnam to USA

What documents are required to declare the shipment?

You do not need to provide delivery declaration; But for special goods, you need to provide all the legal proofs of your goods.

Where are the delivery services to the US?

Currently, we are deploying shipping services from the United States to the United States present in all regions, so you can contact us any time you need.

Can the price list for shipping service to the US apply to all other types of merchandise?

Our published rates are not applicable for all items of the following types:

  • Liquid and chemical goods;
  • Bulky goods;
  • Oversized goods;
  • Huangyan with monolithic masses weighing over 50Kg: these are inseparable or fragmented goods.

The types of goods mentioned above are those that require a different way of transport than the other commodities. Therefore, depending on the specific circumstances will incur additional cost on the tariffs that we announce.

If the wrong shipping address, how to send goods from Vietnam to the United States (gui hang tu Vietnam sang My) to the recipient?

If the shipper can not deliver the goods due to incorrect information of the receiver such as wrong phone number, wrong address, This will lead to unsuccessful delivery. At that time the international courier system will immediately notify us, we need to contact you directly to check the information of the recipient, and should ask customers to provide the correct address. For us to update the system to be able to timely delivery.

Therefore, to avoid the loss of customers and customers, we would like you to carefully check the information of the recipient accurately before moving or notify immediately when the error has been detected. So we also make timely adjustments.

Please contact us immediately for the best support and advice.

⛪Office in the United States:
1208 Story Rd, San Jose, CA 95122 Hotline ☎: (408) 898-9999
⛪Office in Vietnam:
50/18 Nguyen Dinh Chieu Street, Ward 3, Phu Nhuan District, Ho Chi Minh City, Vietnam Hotline ☎ 09.8158.8158
For any inquiries, please contact VietAir Cargo via email: [email protected] or via website:, facebook:

?He served to customers. Thank you!

_dmca_premi_badge_4 Frequently Asked Questions when shipping to the US